Comments
Very true. I went to buy a new toaster oven a few years ago and was astounded at the reviews on Amazon: hard to use, directions too complicated, need a manual. If people need a manual to make toast, your engineering design process is broken!
#1 Jodi Kaplan (Homepage) on 2010-07-16 19:33
A user manual for a toaster. What is this manufacturer thinking?!?

Let's hope more people start reading blogs like yours (http://kaplancopy.com/blog/) to fix everything that is broken with their products :-).
#2 Adriana (Homepage) on 2010-07-16 20:39
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